Category: News

Rigu likes PayPal, they’re a payment provider that deal with millions of transactions every day, and some of those transactions come through Rigu. That said, one of the top complaints/suggestions that I receive is from people that would like to see options other than PayPal when placing an order on Rigu, people that want to order directly with their credit card.

Today, thanks to the innovative payment processor Stripe that is now an option at Rigu, it’s something that I’ve been trying to achieve for a few months, and I will be hopefully adding other options in the future. Stripe have only just launched in the UK and Rigu is proud to be one of the first companies using their system. Currently in the UK stripe accept payments from MasterCard and Visa cards, with American Express being added soon.

Taking payments directly on the site also represents a challenge in terms of protecting your data. Rigu will not see your credit card number, I don’t want to have that information, but when you type in your card digits on Rigu that means we do pass that information on to Stripe, and so we have had to put in extra security measures to protect you (and us) from hackers. This is completely non-intrusive and will not effect the way that you use the site, so it’s just like before, but safer!

365 days ago Rigu opened it’s virtual doors and I’m proud of what has been achieved over the past 12 months and looking forward to seeing what happens in 2013 and beyond. Huzzah!

I’m very pleased to announce that Rigu will be at the Hawkshead Christmas Fair on the weekend of December 1st & 2nd. It’s my first fair with Rigu (and in general) so it’s an exciting time and I look forward to meeting lots of people and showing them how a camera strap doesn’t have to be boring but can be colourful and comfortable too.

I know that you’re most interested in high-quality camera straps, but you’ll also find the following at the fair:

Late Night Shopping
Childrens Rides
Market & Craft Stalls
Street Entertainers
Carol Singing
Some of the Worlds Best Beer

I am currently putting together a really nice setup for the stall and prepping for the show, but have not yet decided what to do with the store over the weekend as it will be hard to control stock levels online whilst at the fair, and with the amount I am hoping to sell there it is possible some items will be out of stock after the weekend (so it might be a good idea to get your orders in sooner rather than later to guarantee availability). There will probably be a few special deals for the show, as well as items that haven’t made it to the site yet due to a few timing issues with photoshoots (they’re harder to coordinate when there’s less daylight hours to shoot!

All orders at Rigu are posted out around the world via the Royal Mail. Perhaps in future more shipping options will be added but for now this provides a swift and reliable service. I know it’s early to be thinking about Christmas cutoff dates, but I thought it best to get this information in place sooner rather than later. The following information is taken directly from the Royal Mail website and are to be treated as a guideline rather than a hard and fast rule as to the last times that you can place an order at Rigu (or other online stores). Rigu offers the following shipping methods, free (Royal Mail 2nd class), free ‘Recorded Signed For’ (Recorded 2nd class), First Class, and Recorded First Class. All European and International orders go via Airmail Services.

UK
Thursday 13 December Standard and Mail Order Return Parcels
Tuesday 18 December Second Class and Recorded Signed For™
Thursday 20 December First Class and Recorded Signed For™

International Airmail
Wednesday 5 December Asia, Australia, Far East (including Japan), New Zealand
Friday 7 December Africa, Caribbean, Central America, Middle East and South America
Monday 10 December Canada, Eastern Europe and USA
Wednesday 12 December Western Europe

I will be going to the Post Office each day at around 4pm meaning that orders will be shipped out on the same day if the order is placed before 3pm.

Quick news update, customers in the UK can now add the option of recorded delivery to their order for the cost of £1. This means that 2nd class postage (that is the service used for our free shipping option) now costs £1 with recorded delivery, or you can upgrade to 1st class delivery for £1.50, or 1st class recorded for £2.50.

As the holiday season approaches I will probably be adding next day delivery to the shipping options to ensure gifts arrive in time for Christmas.

European orders remain £2.50 and packages to the rest of the world are £3.50 flat rate, though this may change to a variable system in the future to account for rising postage costs.